Both Homes and Small Businesses have grown more dependent on computers in recent years. While many need frequent support, they cannot afford a full-time Information Technology staff. Established in 2003 by a computer engineer and a psychologist in Santa Barbara, TechEase Computer Solutions LLC was created with these clients in mind. We have since expanded to Ventura county in response to the growing need for an outsourced personal IT department. We offer same day mobile response and Microsoft Certified technicians. Then we go a step further.
You are assigned your own personal technician who will provide phone, e-mail, remote control and on-site support for all your technical needs. There’s no need to waste hours on hold only to explain your problem again and listen to a script from somebody who eventually shifts the blame elsewhere. Simply pick up the phone and call your personal IT department, TechEase, and we’ll take over the problem until it’s all the way fixed.
As your personal IT department we will provide proactive and responsive computer repair and networking support. Moreover, we will become well versed with your situation, your needs and your budget. We can then help you wade through the confusing technology landscape to ensure that you make the right purchases and decisions for you unique circumstances.
At the heart of our philosophy is a focus on patient, simple explanations. Taking the time to make sure you understand what we’re doing is important to us. This is why we don’t have quotas like other tech support companies in town. Instead, our business model revolves around the notion of exceeding clients’ expectations with every interaction. This allows us to enjoy word of mouth and repeat business from clients who have already discovered our new brand of service.
We’re proud to have served businesses like:Merrill Lynch, The UPS Stores, Help-U-Sell Real Estate, and many others. We also proudly support local non-profits like Girl Scouts of Tres Condados and JobSmart with reduced rates. We offer a reduced rate for our home clients because they deserve access to high quality service as well. If we sound like the kind of company that can help you, give us a call or send us an e-mail. A technician will answer you personally so that all of your questions can be resolved.
- Website: techease.com
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Address
Phone Number (805) 564-3273 |
| Spyware and Antivirus |
Is your computer overrun by pop-ups? Does your start page keep changing no matter what you do? We’re famous for our expertise in eradicating spyware and malware. An expert malware infection tech will be dispatched straight to you in order to clean out these nasty programs. When we’re finished, your computer will be completely secure and will run like new again. Most computers are pristine in one hour. No other company in Santa Barbara can rival our adware removal prowess, it’s truly our specialty.
Combating viruses and securing your network is a vital step in proactively ensuring the smooth operation of your business. TechEase will conduct a full audit of your systems and recommend which steps should be taken in your individual case. We can then implement the latest security measures to combat today’s threats without sacrificing your productivity.
These measures may include Server, Workstation, Exchange, and Network Antivirus, including gateway antivirus and firewalls. If your computer is already infected, shut it off and call us immediately to avoid further infection. We will send a technician out immediately to clean the virus infection.
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| Laptop Repair |
AC Power Jack Repair
Does your laptop no longer charge or turn on? Has the pin in the power jack popped off inside your laptop?
We frequently fix laptops with these symptoms, putting the priority on getting your laptop back to you as quickly as possible. Bring it in right away for fast diagnosis.
LCD Screen Repair
If your laptop’s LCD screen is too dim to see, doesn’t turn on, is blurry, or is showing lines or stripes, we can fix it and have it back to you like new! Whether a Dell, HP, IBM, Compaq, Gateway, Lenovo, Sony, or any other make, we can fix any display problems, even those not listed above!
Keyboard and Touchpad Repair
Missing keys? Spilled something on the keyboard? Mouse touchpad not responding right? We can replace the necessary parts and return your laptop to great condition.
Overheating
Many laptop crashing problems are due to overheating issues caused by broken fans or CPU heat sinks which are not properly seated. We can troubleshoot these problems and resolve your overheating issues quickly.
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| Testimonial #1 |
From the moment UNIVISION KPMR started doing business with TechEase 3 years ago, to what they have accomplished today, speaks of their skills, professionalism and drive to excel in customer service. We are confident that our computers, servers and IT needs are in good hands. For us, it has been the best decision we have made in regards to computer technology support.
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| Testimonial #2 |
As a financial consulting firm entrusted with over $100 million in assets, security is a top priority. TechEase audited on our systems & implemented innovative solutions which brought us into compliance with financial industry regulations. TechEase has been a great partner in our growth over the years.
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| Testimonial #3 |
TechEase has been our technology partner from day one and we couldn't be happier. They are easy to talk to. I get immediate response. And, I get exactly what I need. Using their expert advice, we are able to control the dollars spent and keep our staff happy.
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